Cofounder of Netsor, Eric Kofi Edze, never expected that a regular hospital visit would become the catalyst for an entrepreneurial endeavor. While attending a personal medical checkup in 2018, he witnessed a tragedy that revealed the urgent need for change in Ghana’s healthcare system.
“Someone had just died because the hospital had run out of particular medications,” Edze said. “It was very devastating. That moment stuck with me and made me start digging into the logistics gap in Ghana’s healthcare system.”
Driven by that experience, Edze began developing Netsor, a Ghana-based company focusing on last-mile delivery of essential medical products to hospitals, clinics, pharmacies, and patients throughout the region. Edze recently enrolled in the Master of Business Creation (MBC) program at the University of Utah’s David Eccles School of Business to help grow his business. The program has provided him with the tools, mentorship, and structure to build a scalable solution addressing healthcare access gaps in underserved communities.
As Edze researched further, he discovered how widespread the issue was. Many health facilities across Ghana, especially those in remote areas, routinely experience shortages of essential medical supplies. Some clinics go weeks or even months without items such as gloves, medications, and other equipment necessary to serve patients.
“There are a lot of health facilities that run out of medications and basic supplies that they need,” Edze said. “And in remote areas, it’s even worse — they can go months without what they need.”
With his background in engineering and management, Edze launched Netsor to help close these dangerous gaps. Their mission — to close healthcare access gaps by revolutionizing medical logistics — requires building trust and visibility in a sector where reliability and regulatory compliance are crucial.
Netsor began operations with a pilot program in 2020, successfully completing over 100 deliveries in Ghana’s capital city, Accra. Although the pilot revealed challenges with their initial technology interface that forced them to temporarily pause operations, the team viewed this as an opportunity to improve.
“We had to go back, rework our product, and come back stronger,” Edze explained. “The feedback from that test run allowed us to make the product better than before.”
Since then, Netsor has made significant strides. The company has raised seed funding, secured partnerships with 10 hospitals with others in the pipeline, and grown an email subscriber base of over 3,000 healthcare professionals. Both the web application and mobile app are scheduled to launch in summer 2025. Netsor currently operates a fleet of 10 motorbike couriers equipped with logistics management software for real-time tracking and route optimization.
Looking to the future, Netsor plans to expand both its fleet and its platform. In addition to incorporating vans and eventually growing to 50 delivery vehicles, Netsor intends to add drones into its delivery network to bypass traffic congestion, improve delivery times, and ensure that even the most remote clinics receive timely medical supplies. Edze also plans to integrate AI into their logistics management system, allowing for even more precise route optimization and inventory management.
As part of its short-term goal, Netsor will launch an e-commerce platform that connects healthcare providers directly with vetted suppliers, streamlining the procurement process for clinics, pharmacies, dental offices, and labs.
“Our platform is going to be like an aggregator,” Edze said. “You can easily search for medications or supplies, place orders, and have them delivered immediately or on a scheduled basis. The goal is to make sure that hospitals, clinics, patients, and health facilities never run out of what they need to serve their patients.”
Throughout this journey, Edze credits much of Netsor’s recent momentum to his participation in the MBC program.
“The MBC is the whole package,” Edze said. “It tackles every aspect of your business — legal, customer segmentation, financials, marketing, everything. It forces you to identify weaknesses and fix them so your business can be successful.”
Netsor’s mission remains focused on saving lives and strengthening healthcare access across Ghana and eventually the greater West African region.
Learn more about how Nestor Company Limited is revolutionizing the medical industry in Ghana at on Linkedin here.
