Startups & Pricing: Don’t Price Too Low

I’m on the board of a venture-backed startup that sells software-as-a-service. At a board meeting a while ago, the CFO enthusiastically announced that the company’s customer retention rate was 96 percent. I didn’t want to be a killjoy, but commented that, in my opinion, this was actually a bad sign. If customer churn was really […]

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From Lassonde to Genentech

Not all students working at the Lassonde Entrepreneur Institute become serial entrepreneurs. Some develop valuable skills that they apply to many other industries and professions. Katherine Aiello is one of these students. Aiello participated in the Pierre and Claudette Lassonde New Venture Development Center in 2016-17, while pursuing a Ph.D. in bioengineering at the University of […]

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